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Top Customer Success Jobs in Lincoln, NE
The Customer Success Architect will lead technical engagements with enterprise clients, providing guidance on cloud engineering practices, managing customer relationships, and driving value realization. Responsibilities include developing reference architectures, creating adoption strategies, and ensuring customer success while collaborating with internal teams.
This is an open invitation to apply for roles even if no specific job title appeals to you. It's a chance to explore opportunities.
The Customer Success Manager at Vercel will manage a portfolio of Enterprise customers, ensuring they receive exceptional post-sales support while aligning Vercel's solutions with their business strategies. Responsibilities include onboarding, success measurement, issue resolution, and identifying expansion opportunities. The role requires collaboration with developers and C-suite executives to drive customer satisfaction and engagement, facilitated through trainings and business reviews.
As an Ads Quality Rater, you will review and grade internet advertisements to enhance ad delivery based on user keywords. You will work with ads in both English and Spanish, providing insights to improve AI ad suggestions.
As a Technical Support Specialist, you will provide exceptional user experiences by troubleshooting complex technical issues, creating documentation, improving processes, and advocating for customer needs with Product and Engineering teams. Your role will involve analyzing API-related issues and enhancing operational efficiency based on user feedback.
As the Director of Customer Care, you will lead exceptional customer experiences by driving support operations success, optimizing workflows, overseeing department OKRs, and ensuring timely issue resolution. You will utilize HubSpot CRM for automation and analytics, mentor team leads, and align resources to meet evolving customer needs.
The Enterprise Customer Experience Manager oversees enterprise support contracts, ensuring customer satisfaction and retention. Responsibilities include assessing customer health, coordinating technical support, engaging proactively with customers, acting as an advocate, and maintaining contract obligations. This role emphasizes strong communication, problem-solving, and relationship-building skills in a technical environment.
The Senior Client Support Consultant at Sun Life is responsible for enhancing client satisfaction within group benefits claims, serving as a primary contact for clients and employers. The role involves collaborating with various internal teams, developing client relationships, and resolving claims issues while providing education and training on group benefits.
The Customer Success Manager at Verusen will lead post-implementation support for customers, drive retention through renewals, and execute upsell opportunities. They will build strong relationships across customer stakeholders and align product strategies to achieve long-term success. Responsibilities also include providing support and helping coordinate training and product rollouts, as well as delivering reviews to align goals.
As a Senior Technical Account Manager, you will manage relationships with large-scale clients, ensuring value growth and loyalty. You will oversee complex onboarding projects, deliver account management services, and collaborate with various teams to address customer needs and identify upsell opportunities. Furthermore, you'll develop training materials and maintain a deep understanding of SentinelOne's technology and products.
Top Companies in Lincoln, NE Hiring Customer Success Roles
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