Top Customer Success Jobs in Lexington, KY
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
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The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The Track Striping Specialist performs striping services for newly installed tracks and re-striping for existing ones. Responsibilities include managing projects, ensuring proper measurements, adhering to safety guidelines, and creating project reports. The role requires travel across various states and working outdoors under different conditions.
As a Fab Support Specialist, you will coordinate shipping of customer materials, manage inventory, provide customer service, and oversee safety inspections. You will handle hazardous materials, enter details into systems, and collaborate with customers to optimize inventory management, all while ensuring adherence to safety protocols.
The Customer Support Specialist at Xometry will provide top-tier service to customers across various industries. Responsibilities include communication, issue resolution, ticket monitoring, customer feedback management, and maintaining service level standards. Qualifications include adaptability, multitasking, strong listening skills, customer service experience, and an undergraduate degree or equivalent experience.
This role is focused on data engineering, specifically around building and managing data pipelines, web scraping, and ensuring data quality through the transformation of raw data into actionable intelligence. Aspiring candidates should be passionate about data engineering.
Top Companies in Lexington, KY Hiring Customer Success Roles
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