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Top Customer Success Jobs in Jacksonville, FL
Fintech • Mobile • Software • Financial Services
The Member Service Representative provides support for SoFi Lending operations, handling phone and chat inquiries to assist members with loan applications and improving customer satisfaction.
Top Skills:
Customer Service ToolsData Visualization ToolsGoogle Products
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
Security • Software • Cybersecurity • Automation
As a Technical Support Representative, you will troubleshoot technical issues, guide customers on using Drata's platform, and assist with product deployment and feedback.
Top Skills:
AutomationCloud KnowledgeCompliance TechnologyLog Monitoring
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Artificial Intelligence • Healthtech • Telehealth
As a Mental Health Provider, you will offer counseling, respond to crises, and utilize data-driven practices while following ethical standards.
Top Skills:
Telehealth Technology
Professional Services • Software
The Gainsight Administrator will configure and optimize Gainsight for customer success, support digital engagement initiatives, manage data integrity, and collaborate with teams on enhancing the customer experience.
Top Skills:
GainsightHTMLPower BISalesforceTableau
Security • Cybersecurity
The Technical Account Manager will enhance product usage and adoption among clients. Responsibilities include client engagement, technical expertise, customer support, and cross-functional collaboration, ensuring clients maximize value from Tufin technologies.
Top Skills:
BashFirewall AdministrationLinuxNetworking DevicesPerlPythonSQL
Information Technology • Sales • Security • Cybersecurity • Automation
The Technical Support Developer resolves complex technical support cases, collaborates with R&D, develops debugging tools, and identifies product improvement opportunities.
Top Skills:
Active DirectoryAWSAzureGoJavaScriptLinuxNode.jsPythonReactWindows
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills:
Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
Information Technology • Sales • Security • Cybersecurity • Automation
Manage and mentor a team of Customer Solution Specialists, oversee deployments, and enhance customer satisfaction through strategic leadership.
Top Skills:
CybersecurityIdentity Protection
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Information Technology • Software • Cybersecurity
The Senior Customer Success Manager will cultivate customer relationships, understand their needs, and ensure they achieve value from ReversingLabs' cybersecurity solutions through collaboration and strategic planning.
Top Skills:
Crm Software
Information Technology • Cybersecurity
As a Helpdesk Administrator, you will support internal IT by resolving technical issues, managing helpdesk tickets, and maintaining IT documentation in a remote environment.
Top Skills:
Google WorkspacemacOSRemote Support ToolsWindows 10Windows 11
eCommerce • Software • Design • SEO
The Customer Success Manager will advise Enterprise customers, ensuring successful Webflow launches and driving value through strategic planning and relationship management.
Top Skills:
Digital MarketingSaaS
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