Top Hybrid Customer Success Jobs in Seattle, WA

As a Technical Support Engineer, you will serve as the first point of contact for customers, troubleshoot and resolve issues with the LaserWeeder system, gather diagnostic information, contribute to documentation, and support field engineers and sales personnel, while ensuring exceptional customer experiences.

The Senior Customer Success Manager at Freshworks will manage key Mid-Market and Enterprise accounts, ensuring customer retention, product adoption, and identifying growth opportunities. Responsibilities include analyzing customer usage data, collaborating with internal teams, and acting as the primary contact for customer issues and escalations. The role requires strong relationship building with technical and executive stakeholders.

The Max Support Representative will assist clients using ONESOURCE Income Tax and related products, providing support for assigned accounts, resolving issues, maintaining client relationships, and proposing product enhancements based on client requests. The role requires detail orientation and a focus on client satisfaction.

The Customer Success Associate will manage customer communications through email and chat, advocate for customer needs, analyze feedback, and ensure a positive experience. They should be tech-savvy and possess strong communication and project management skills.

The Trade Compliance Specialist is responsible for managing day-to-day operations related to U.S. import and export compliance, including auditing import entries, maintaining customs documentation, addressing discrepancies, and reporting performance metrics. They will also support FTZ operations and collaborate with various teams to ensure regulatory compliance and process improvements.

The Director of Customer Success at DexCare will enhance customer satisfaction and value from products and services. Responsibilities include driving customer loyalty, implementing success plans, collaborating with sales and engineering teams, advocating for customers, and managing a Customer Success team to improve operational results.

As a Technical Customer Success Manager at DigitalOcean, you will partner with business customers to ensure they achieve their desired outcomes through optimal use of the cloud offerings. Responsibilities include technical consultations, proactive customer engagement, advocacy, tooling, and efficiency improvements while acting as the voice of the customer internally.