Top Hybrid Operations Manager Jobs in San Antonio, TX

The role involves leveraging data and advanced analytics to provide insights for business decision-making. Responsibilities include managing client relationships, supporting complex business problem-solving, and leading teams in the development of AI solutions for customer engagement.

As a Digital Contact Solutions Senior Manager at PwC, you will lead teams to develop and manage AI solutions for contact centers, ensuring alignment with business goals. You'll utilize advanced analytics to optimize operations and drive customer engagement, while mentoring your team through complex problem-solving and decision-making processes.

As a Workday HCM Core Lead-Manager, you will support clients in enhancing HR and finance processes with Workday technology. Responsibilities include leading project workstreams, managing client relationships, facilitating workshops, and delivering strategic recommendations. You'll coach team members and use data to drive decisions, ensuring client needs are met while upholding the firm's standards.

The NICE/IEX Infrastructure Manager supervises and optimizes workforce management processes in the contact center, focusing on WFM software management, accurate scheduling, reporting, and collaboration with vendors and other departments. They also train staff on software usage and propose improvements for efficiency.