Top Hybrid Customer Success Jobs in Richmond, VA

The Director of Cross Functional Strategy for Customer Experience Operations leads strategic planning, operational alignment, and stakeholder engagement for the CXO. This role focuses on enhancing organizational effectiveness, facilitating communication and business priorities, and driving initiatives that align with company goals while ensuring effective management practices.

The Senior Change Management Specialist is responsible for developing and implementing change management strategies to ensure successful transformation initiatives across the organization. This role involves assessing change impacts, engaging with stakeholders, creating training programs, and establishing metrics to measure success.