The Insurance Customer Service Representative will provide support in the insurance domain, addressing customer inquiries, assisting with policy updates, and facilitating communication within the team. The role includes cross-selling insurance products, maintaining accurate records, and ensuring compliance with regulations. Candidates should be detail-oriented and possess strong communication skills, eager to grow in the insurance industry.

The Client Success Manager role involves renewing customer accounts, consulting to create user adoption plans, educating clients, building relationships, and managing the renewal cycle for a SaaS platform. The ideal candidate should have strong communication skills and a background in SaaS Sales or Customer Success, with 3-5 years of experience.

The Customer Support Agent will provide real-time customer support through live chat, addressing inquiries, assisting with troubleshooting and order tracking, managing a high volume of requests, and maintaining records of interactions. They will also contribute to the knowledge base and ensure customer satisfaction by meeting response and resolution targets.