The Customer Support Agent will provide real-time customer support via live chat, assist customers with troubleshooting and inquiries, manage high volumes of communications, record customer interactions, and contribute to the knowledge base, all while ensuring customer satisfaction and maintaining a positive demeanor.

The Insurance Customer Service Representative will provide support in the insurance domain, addressing customer inquiries, assisting with policy updates, and facilitating communication within the team. The role includes cross-selling insurance products, maintaining accurate records, and ensuring compliance with regulations. Candidates should be detail-oriented and possess strong communication skills, eager to grow in the insurance industry.