Top Hybrid Customer Success Jobs in Phoenix – Mesa – Scottsdale, AZ
The Client Success Operations Manager is responsible for optimizing processes and systems to enhance client satisfaction and scalability. This role involves managing the technology used by the Client Success team, analyzing data to track performance indicators, collaborating with different departments, leading projects, and providing training and mentorship to the team.
The Director of Client Services is responsible for leading strategies to enhance client service operations, managing relationships, driving continuous improvement, and overseeing service delivery. This role requires strong leadership to ensure efficient resolution of client issues, implement best practices, and analyze performance data for improvement.
The Customer Support Manager will lead and mentor the customer support team, develop strategies to enhance service efficiency, monitor KPIs, resolve escalated customer issues, and drive customer satisfaction initiatives while collaborating cross-functionally.
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As a Bilingual CSR at Lessen, you will create and assist with work orders for residents seeking help with maintenance issues, manage inbound and outbound communications, and ensure timely updates are provided. A customer service-oriented approach and the ability to work in a team-focused environment are key responsibilities.
As an Implementation Specialist, you will help small business customers successfully set up the Trainual software through personalized training sessions, action planning, and ongoing support, ensuring high satisfaction and retention rates.
Top hybrid Companies in Phoenix – Mesa – Scottsdale, AZ Hiring Customer Success Roles
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