The Senior Sales Support Specialist provides operational support for the sales team including contract management, invoicing, and client communications. They ensure accurate data entry in databases, assist in budget tracking, and coordinate with multiple teams to improve processes. The role includes troubleshooting operational issues and generating reports to support sales operations.

The role involves generating new business sales revenue through account and territory planning, engaging C-suite clients, and integrating AI into business processes. Responsibilities include maintaining relationships, orchestrating account strategies, and understanding customers' needs to provide effective solutions with the company's products.