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The Technical Product Manager writes and manages product requirements, user stories, and oversees interoperability of communication infrastructures. Responsibilities include product strategy development, roadmap management for communication features, gathering customer insights, and collaborating with engineering teams to ensure successful product development using agile methodologies.
The Configuration Specialist at TigerConnect is responsible for installing and configuring proprietary software for clients, providing training, managing projects, and ensuring customer satisfaction. The role requires strong communication skills and an ability to handle multiple tasks in a fast-paced environment.
Seeking a highly organized, proactive, and professional Executive Assistant to provide comprehensive support to C-Level Executives. Responsibilities include calendar management, expense tracking, event planning, and facilitating seamless communication across the organization.
TigerConnect is seeking a Technical Support Specialist with exceptional global technical support skills to assist enterprise clients. Responsibilities include providing technical leadership, addressing complex issues, documenting client interactions, diagnosing and resolving issues, collaborating with QA, ensuring customer satisfaction, supporting on-site implementations, reviewing technical documentation, and engaging in client reviews.
As a Senior Data Analyst, Revenue at TigerConnect, you will be responsible for analyzing revenue data, providing actionable insights, and streamlining analytics processes. You will translate data into metrics and dashboards to manage business performance and drive growth initiatives.
As a Customer Success Systems Administrator, you will manage and optimize our Gainsight and Kantata platforms, analyze data, generate insights, and enhance customer engagement and operational efficiency.
As a Software Engineer III at TigerConnect, you will be responsible for building and maintaining the infrastructure of a highly scalable healthcare communication platform. This role involves developing and maintaining microservices using various programming languages, working closely with client and product teams, troubleshooting and resolving production issues, and ensuring platform security and compliance.
The Software Development Engineer in Test II at TigerConnect will be responsible for evaluating and improving the automation framework, developing and executing test scripts, ensuring test coverage, and supporting the development team in new feature automation. This hybrid position is based in Mexico City with occasional office presence.
Seeking a detail-oriented and strategic-minded Marketing Operations Manager to optimize marketing processes, implement efficient workflows, and leverage data-driven insights to drive marketing effectiveness. Responsibilities include managing marketing technology, analyzing data, optimizing marketing processes, and more. Requires 4-5 years of experience in marketing operations, strong analytical skills, proficiency in marketing technology platforms, and excellent project management skills.
The SMB Customer Success Manager at TigerConnect is responsible for maximizing customer value and success through the company's clinical collaboration platform. This role involves building strong customer relationships, guiding clients through onboarding and implementation, and promoting adoption and retention strategies. The ideal candidate will have a background in healthcare or healthcare technology, exceptional communication skills, and experience with customer data analysis.
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