The Instructional Designer will create and develop blended learning content, manage curriculum development, and collaborate with Subject Matter Experts to enhance training programs aimed at improving customer service quality. They will also write assessments and maintain new hire training components.

The UX Design Manager will lead a UX design team, focusing on creating intuitive user-centered experiences for healthcare products. Responsibilities include defining the UX vision, collaborating with cross-functional teams, ensuring design quality, managing team workload, and staying updated on industry trends.