The Client Concierge at Chewy provides exceptional customer service in a newly launched veterinary practice, assisting pet parents with their needs and ensuring a positive experience through compassionate communication. Responsibilities include managing patient intakes, supporting the veterinary team, and utilizing technology like the Practice Information Management System to enhance operations.

As a Customer Onboarding Manager, you will act as the primary contact for new customers, managing their onboarding process, driving product adoption, and collaborating with cross-functional teams. You will utilize strong relationship management and communication skills to help customers achieve success with SafetyCulture products, while improving onboarding processes through data-driven strategies and stakeholder engagement.