Top Hybrid Customer Success Jobs in Indianapolis, IN

As a Client Strategy Manager, you will drive account management and lead client relationships while mentoring junior staff. Your role involves overseeing project success, strategizing for priority accounts, leveraging team strengths, and identifying opportunities for the firm's growth. You will utilize technology and analytics to enhance delivery and ensure quality work, collaborating with various partners to build relationships and manage client expectations.

The Onboarding Facilitator and Learning Design Specialist will facilitate onboarding programs for new employees, leveraging adult education practices and technology to enhance learning experiences. Responsibilities include creating and maintaining training materials, utilizing various learning modalities, and acting as a subject matter expert to support new team members during their onboarding phase.

The Client Services Manager oversees centrally managed accounts across APAC and EMEA, providing operational support, customer relationship management, training, and resolving escalated issues. This role involves leading a global support team, preparing performance reports, and driving continuous improvements while managing multiple teams in a remote setup.