The Max Support Representative will assist clients using ONESOURCE Income Tax and related products, providing support for assigned accounts, resolving issues, maintaining client relationships, and proposing product enhancements based on client requests. The role requires detail orientation and a focus on client satisfaction.

The Customer Success Manager at Omnisend is responsible for guiding clients to achieve their marketing goals, onboarding, providing strategic advice, addressing issues in customer dashboards, and collaborating with stakeholders. They will also document troubleshooting steps and assist with product improvements based on client feedback.