Top Hybrid Cybersecurity & IT Jobs in Boston, MA

The Manager of Technical Security Customer Operations will lead and mentor a team of cybersecurity analysts, manage 24/7 support operations, resolve critical customer incidents, and collaborate with internal teams for continuous improvement and customer satisfaction. Responsibilities include overseeing daily performance, ensuring adherence to SLAs, and maintaining communication with stakeholders.

The Technical Support Specialist will provide 24x7 phone support, respond to various incident cases, contribute to team meetings, collaborate with internal teams, and maintain effective communication with partners. They will manage high severity issues and engage in proactive problem-solving while adhering to internal procedures and HSE standards.

As a Sr. Consultant, you will lead data-driven projects in the pharmaceutical and life sciences industries, driving innovation and providing thought leadership. Responsibilities include managing project teams, analyzing data to develop insights, optimizing data processes, and mentoring junior team members. You'll also engage in business development and collaborate with diverse teams.