Top Hybrid Customer Success Jobs in Boston, MA

The Client Strategy Manager is responsible for leading client account management, strategic planning, and mentoring junior staff. This role involves driving internal account management efforts, ensuring project success, leveraging team strengths, and embracing technology for better delivery. The manager will collaborate with various stakeholders to enhance client relationships and strategically contribute to the firm's growth.

The Senior Customer Success Manager will lead customer engagement, ensuring maximum value from data solutions. Responsibilities include relationship-building, guiding clients through onboarding, providing training, and advocating for customer feedback to refine the service offerings.

The Markets Specialist will analyze and monitor financial risks for LISCC banks, collaborating with colleagues to identify emerging risks. Responsibilities include presenting analytical findings, engaging with various FRS contacts, and contributing to risk prioritization and policy efforts.

The Associate Customer Success Manager is responsible for managing a portfolio of Startup and SMB customers, ensuring they achieve their goals. The role involves facilitating customer renewals, utilizing digital programs for customer support, and delivering enablement sessions to promote product adoption.

As an IT Application Engineer, you will provide technical support for internal applications, troubleshoot issues, manage user access through RBAC, integrate SSO solutions, lead platform consolidation projects, develop automated processes for onboarding, and ensure application security. Additionally, you'll monitor and resolve performance issues and work on software licensing compliance.

As a Digital Customer Success Manager at LogRocket, you will manage customer relationships, ensuring successful onboarding, retention, and upselling. You'll act as an advisor, providing training and support while partnering with various internal teams, including sales and engineering, to enhance customer satisfaction and drive revenue growth.

As a Senior Customer Success Lead, you will manage client relationships and deliver end-to-end data science solutions, utilizing advanced analytics to solve complex business problems. You will lead multiple engagement teams, develop data-driven insights, and communicate impacts to stakeholders.