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Top Hybrid Customer Success Jobs in Baltimore, MD
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves enhancing the Icertis CLM platform, implementing AI capabilities, managing client accounts, mentoring junior staff, ensuring compliance, and fostering innovation and collaboration within the team.
Top Skills:
AzureIcertis
Information Technology
The Customer Success Manager focuses on understanding customer needs, developing tailored use cases for Thomson Reuters’ legal products, driving customer adoption, providing strategic guidance, and enhancing customer satisfaction and retention. This role involves collaboration across teams and acting as a trusted advisor to clients, especially in government and legal sectors.
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