Top Customer Success Jobs in Huntsville, AL
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
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As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The Cybersecurity Specialist applies knowledge of standard cybersecurity concepts, monitors and troubleshoots hardware and software issues, and supports the enclave security goals. They may mentor others and work under general supervision. The role requires a full-time commitment with some travel and the ability to work occasional evenings or weekends as needed.
The Client Operations Support Representative supports the Client Operations team by managing agent tickets, posting missing payments, creating client reports, and responding to customer service issues. This role requires effective communication and a thorough understanding of client needs, administrative procedures, and billing cycles.
The Acquisition Specialist will support government procurement teams by providing pre-award and post-award contract support, including recommendations, market research, contract modifications, and documentation maintenance. Responsibilities also include consulting junior professionals and ensuring compliance with contracting regulations.
The Receiving Specialist manages backroom operations, receives products into the POS system, organizes inventory, processes damaged items, and collaborates with management to maintain an adequate stock level. They ensure merchandise is displayed correctly and keep the store presentation aligned with company standards.
The Training & Development Specialist at MAXISIQ is responsible for planning and overseeing employee training programs, ensuring compliance with training mandates, and managing training systems. The role involves coordination with both internal leadership and external agencies to ensure effective workforce development.
Top Companies in Huntsville, AL Hiring Customer Success Roles
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