Top Customer Success Jobs in Hampton Roads, VA
The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.
The Client Success Representative at INFUSE is responsible for building strong client relationships, ensuring the timely delivery of solutions, and communicating progress on initiatives. This role involves identifying growth opportunities, assisting with client requests, and performing various administrative and operational tasks in a dynamic environment.
As a Customer Success Manager at Spaceback, you will be the main contact for clients, focusing on onboarding, campaign planning and optimization, performance monitoring, and product feedback. Your role involves communication with clients, educating them on best practices, and collaborating with teams to enhance user satisfaction and product usability.
As a Customer Success Manager, you will drive customer loyalty and adoption of Trellix solutions, articulate the value of these services, and ensure customer satisfaction. The role involves developing trust-based relationships with key stakeholders, understanding their business strategies, overseeing onboarding, and coordinating with Sales for account transitions.
As a Fab Support Specialist, you will coordinate shipping of customer materials, manage inventory, provide customer service, and oversee safety inspections. You will handle hazardous materials, enter details into systems, and collaborate with customers to optimize inventory management, all while ensuring adherence to safety protocols.
As a Senior E-Commerce Client Manager, you will manage client relationships, oversee bookkeeping, handle complex accounting tasks, and improve financial processes. You'll also train bookkeepers, onboard new clients, and ensure accurate financial reporting for small businesses.
The Implementation Specialist will focus on facilitating the successful adoption of Trimble MEP's estimating products by clients, managing end-to-end client projects, conducting training sessions, and collaborating with various teams to enhance customer satisfaction. Responsibilities also include addressing client inquiries and gathering feedback to improve product adoption.
As a Customer Success Manager at Alpaca, you will ensure customer satisfaction and retention by managing customer relationships post-launch. You'll act as the primary contact for B2B customers, facilitate effective communication, drive feature adoption, and develop strategies for customer success, while identifying areas for improvement.
The Technical Account Manager will be the primary contact for major AI-focused customers, helping resolve technical issues related to Nebius Cloud services and managing large-scale AI deployments. This role involves customer support, sales collaboration, product liaison, and stakeholder management.
As a Customer Success Manager, you'll ensure customer satisfaction and drive platform adoption, nurturing relationships with stakeholders and acting as a trusted advisor. Responsibilities include establishing success criteria, educating customers about features, addressing escalations, maintaining a feedback loop, and presenting value reviews to enhance retention and growth.
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