The Circulation Billing Manager supervises billing and collections activities within the Shared Services Center, ensuring timely and accurate completion. They manage the month-end close process, provide customer service, conduct aging reviews, establish productivity and quality measures, and identify process improvement areas. They also assist in special projects and reporting activities.

The Billing Specialist is responsible for managing billing processes for properties owned by MediaNews Group, which includes entering rates, processing contracts, generating billing for advertising revenue, resolving billing inquiries, and ensuring customer satisfaction. This role emphasizes attention to detail and teamwork.