Circulation Billing Manager

Posted 11 Hours Ago
Be an Early Applicant
Willoughby, OH
Hybrid
70K-75K Annually
Senior level
Cloud • Consumer Web • Digital Media • News + Entertainment
Transforming the future of media! We pride ourselves on sharing engaging stories that inform, inspire, and connect!
The Role
The Circulation Billing Manager supervises billing and collections activities within the Shared Services Center, ensuring timely and accurate completion. They manage the month-end close process, provide customer service, conduct aging reviews, establish productivity and quality measures, and identify process improvement areas. They also assist in special projects and reporting activities.
Summary Generated by Built In

Summary:

This position is responsible for ensuring all circulation billing activities and circulation collections activities are completed timely and accurately for all properties managed in the Shared Services Center.

What you will do:

  • Supervise the Circulation Billing Team within the Shared Services Center to ensure all circulation billings are completed timely and accurately

  • Manage the month end close process to ensure all circulation close activities are completed timely and accurately

  • Supervise the Single Copy Collections team within the Shared Services Center to ensure the timely collection of payments

  • Act as a subject matter expert in circulation billing process and systems

  • Assist in clearing reconciling items that may appear in circulation accounts, up to and including detailed account research

  • Provide customer service to key contacts at field location

  • Conduct monthly aging reviews with assigned team and business units

  • Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on process improvements

  • Identify areas for process improvement and increased efficiency

  • Support Director of Accounting and Circulation Billing with special projects and reporting

What you will bring:

  • Ability to analyze and resolve problems using critical analysis with minimal supervision; expected to take initiative to refine procedures, notify senior management of potential issues, use tact and diplomacy in servicing the client, communicating with others and demonstrate ethical behavior at all times

  • Practical problem solving skills while dealing with a variety of variables in situations where only limited standardization exists

  • Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution

  • Demonstrated ability to create Excel spreadsheets using formulas as needed

  • Strong leader

  • Ability to read and comprehend written instructions (including process, policy and procedures manuals), correspondence and financial documents

  • Bachelor’s degree and a combination of college education and experience to enable successful performance in all aspects of the position

  • Five years of billing experience with two to three years of supervisory experience

Benefits and Compensation:

The annual salary range is $70,000 - $75,000. Pay is based on several factors including but not limited to education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility). Please click the following link for more detailed information:

www.mybensite.com/mng

Who we are:
 

At MediaNews Group, our employees are our greatest asset. MediaNews Group (MNG) was established in 1985 and has over 4,000 employees nationwide including subsidiaries and other corporate affiliates. There are more than 100 different brands within our portfolio. In addition to our print products, we are a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, our suite of products, including Adtaxi, helps advertisers solve complex marketing challenges with custom, performance-driven solutions.  Readers turn to us for all the news and information that matters to them nationwide. Adtaxi is an exclusive program with the ability to reach 196M or 95% of the U.S. wired population that was established in 2010. Learn more at www.medianewsgroup.com

“3x Built In Best Places to Work Winner - 2023, 2024 & 2025”

EEO Statement:

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

How To Apply:

  • Please submit an online application along with your resume for this position here https://myworkdaycenter.wd5.myworkdayjobs.com/MNG/job/Willoughby-Ohio/Circulation-Billing-Manager_R2346-1

Closing Date:

  • Continuous recruitment until the position is filled

Top Skills

Excel

What the Team is Saying

CJ
Anne
Kellan
Michelle
Hillary
James
The Company
HQ: Denver, CO
4,000 Employees
Hybrid Workplace
Year Founded: 1985

What We Do

At MediaNews Group, our employees are our greatest asset.

MediaNews Group (MNG) was established in 1985 and has over 4,000 employees nationwide including subsidiaries and other corporate affiliates. There are more than 100 different brands within our portfolio. In addition to our print products, we are a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, our suite of products, including Adtaxi, helps advertisers solve complex marketing challenges with custom, performance-driven solutions. Readers turn to us for all the news and information that matters to them nationwide. Adtaxi is an exclusive program with the ability to reach 196M or 95% of the U.S. wired population that was established in 2010. Learn more at www.medianewsgroup.com.

Why Work With Us

We are a team-first culture that ensures every employee has the opportunity to grow and learn. At MNG, we promote from within and work with team members to achieve their full potential. We truly believe that failure is not a setback, but an opportunity. Join our team and feel good about what you're doing and where you're going!

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MediaNews Group Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

The majority of our roles are 100% remote excluding Production & Circulation although some roles require customer visits or occasional in office work. We do not have any intention of returning to an in office environment/culture.

Typical time on-site: Not Specified
HQDenver, CO
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