Top Customer Success Jobs in Fayetteville-Springdale-Rogers,
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
As a Customer Experience Representative, you will support West Coast customers using precision farming technology, providing direct assistance via phone, email, and chat, coordinating field operations, and ensuring timely service delivery. Collaboration with sales for proactive account management and customer coaching on platform use are essential.
The Regional Training Specialist is responsible for training and educating customers on the Hydrafacial device and products within the assigned region. They will conduct installations, support in-person training programs, perform treatments, and maintain documentation of activities in the territory. They will collaborate with the sales and marketing teams to enhance awareness and utilization of the Hydrafacial device.
The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.
The Provider Outreach Specialist will engage healthcare providers in Florida and Georgia to promote tobacco cessation resources. Responsibilities include planning outreach activities, delivering training on tobacco interventions, managing communications and documentation, and reporting on progress. The role requires travel within the states to effectively meet with providers.
The Senior Customer Success Associate at Raptor Maps will lead customer relationships in the solar PV industry, ensuring successful onboarding and driving renewals and expansions. This role involves managing customer outcomes, developing success plans, and collaborating with cross-functional teams to enhance customer satisfaction and drive growth.
The Customer Experience Representative handles incoming service calls and emails, resolves customer issues efficiently, documents claims patterns, and ensures customer satisfaction while meeting revenue goals. They contribute to process improvements and promote brand engagement.
As the Manager of Customer Accounts, you will lead a team of Account Managers to ensure exceptional service and proactive customer engagement for schools using the Brightwheel platform. Responsibilities include monitoring performance metrics, coaching team members, driving continuous improvement, and fostering a collaborative team culture in a fully remote setting.
As a Contracts Specialist, you will manage the contract lifecycle, draft and review contracts, ensure compliance with regulations, and collaborate with Sales and Customer Support teams. You will provide insights on contractual risks and monitor compliance throughout the process.
As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.
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