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Top Customer Success Jobs in Des Moines, IA

15 Days Ago
Remote
Des Moine, IA
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Biotech
The Scientist in Field Applications will provide customer support on NGS library preparation, conduct training, handle inquiries, and assist with technical issues, requiring significant interaction with customers primarily in North America.
Top Skills: BiochemistryGeneticsMolecular Biology
15 Days Ago
Remote
Des Moine, IA
Mid level
Mid level
Energy
The Sr. Desktop Support Representative troubleshoots application, network, and hardware problems, communicates and supports users with applications-related issues, triages critical IT issues, and works with development teams to track and resolve software bugs. They also manage alerts and document common problems and solutions.
Top Skills: LinuxmacOSUnixWindows
15 Days Ago
Remote
Des Moine, IA
109K-163K Annually
Senior level
109K-163K Annually
Senior level
Software
The Customer Success Manager will build relationships with customers to ensure they get maximum value from Zendesk solutions, drive product adoption, and minimize churn. This role includes developing success plans, analyzing usage data, and collaborating with sales and technical teams to enhance customer engagement and outcomes.
Top Skills: GainsightLookerSFDCTableauZendesk

Featured Jobs

15 Days Ago
Remote
Des Moine, IA
Internship
Internship
Other • Travel • Hospitality
The internship offers hands-on experience in various operational roles within resort management, including housekeeping, food and beverage, safety and security, front office duties, and recreational activities. Interns collaborate across departments and participate in training and networking with company leaders, aiming to prepare for future career opportunities.
15 Days Ago
Remote
Des Moine, IA
Entry level
Entry level
Industrial
The Field Support Engineer I is responsible for installing, repairing, upgrading, and performing preventative maintenance on Carl Zeiss Meditec instrumentation. The role involves diagnosing products within a service territory, completing reports, maintaining inventory, and interfacing professionally with customers. Extensive travel is required to meet service needs.
Top Skills: ElectromechanicalElectronicOptical
15 Days Ago
Remote
Des Moine, IA
Entry level
Entry level
AdTech • Artificial Intelligence • Marketing Tech • Software • Database
The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.
Top Skills: HTML
15 Days Ago
Remote
Des Moine, IA
Mid level
Mid level
Fitness • Healthtech
The Client Success Manager at Sharecare will manage client relationships, ensuring satisfaction and retention, while identifying upsell opportunities. Responsibilities include tracking financial standings, managing projects, and collaborating with internal teams. This role requires strong communication skills and a focus on strategic planning to enhance client experiences and drive growth.
Top Skills: Salesforce
15 Days Ago
Remote
Des Moine, IA
90K-95K Annually
Senior level
90K-95K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Premier Support Manager oversees technical interactions among Support, Engineering, and Product teams to ensure a cohesive support experience for customers. Responsibilities include managing customer relationships, communicating statuses of escalated issues, running review meetings, and delivering technical best practices and support processes.
Top Skills: .NetHTMLJavaJavaScriptPHPSalesforceWeb ServicesXML
15 Days Ago
Remote
Des Moine, IA
Senior level
Senior level
Insurance
The Senior Claims Examiner manages complex insurance claims, analyzes policies, negotiates settlement values, and provides superior customer service. They engage with various stakeholders, monitor claims inventory, mentor junior examiners, and ensure compliance with insurance regulations.
Top Skills: Insurance
15 Days Ago
Remote
Des Moine, IA
124K-134K Annually
Senior level
124K-134K Annually
Senior level
Healthtech • Software
The Senior Manager, Customer Implementation will lead the implementation consulting team, ensuring effective integration of software solutions within customer environments. This position involves developing implementation strategies, managing team performance, collaborating with cross-functional departments, and ensuring high customer satisfaction through successful software deployment.
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