Top Customer Success Jobs in Dayton, OH
As a Dealer Success Specialist, you will build relationships with automotive dealers to help them succeed with Edmunds' services. You will support onboarding processes, monitor dealer performance, and address customer issues while documenting activities in Salesforce.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
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The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The Senior EHS Specialist leads the plant's Environmental, Health, and Safety program, ensuring compliance with safety regulations, developing safety procedures, and promoting a culture of safety. Responsibilities include managing training programs, conducting safety audits, overseeing hazardous materials handling, and coordinating campus security measures.
The Implementation Specialist will focus on facilitating the successful adoption of Trimble MEP's estimating products by clients, managing end-to-end client projects, conducting training sessions, and collaborating with various teams to enhance customer satisfaction. Responsibilities also include addressing client inquiries and gathering feedback to improve product adoption.
The Reimbursement Specialist II is responsible for managing collections, confirming eligibility for payors, and ensuring prompt payments and claims processing. They assist clients with billing inquiries, correct and resubmit claims, and communicate with relevant parties regarding services while adhering to agency policies and regulations.
Top Companies in Dayton, OH Hiring Customer Success Roles
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