The Senior Support Analyst provides technical support on the Force.com platform for customers. Responsibilities include responding to client inquiries, documenting cases, collaborating with teams for solutions, mentoring junior analysts, and continuously learning the platform. Excellent problem-solving and customer service skills are essential for success in this role.

Collaborate with sales leadership to drive revenue growth and operational efficiency. Focus on pipeline management, compensation design, data analysis, sales enablement, and process improvement. Strong analytical skills and attention to detail required.