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The IT Operations Manager oversees the installation, maintenance, and optimization of technology infrastructure, ensuring seamless operations. Responsibilities include managing IT budgets, implementing policies, providing technical support, and developing team members. The role emphasizes collaboration with department heads, staying updated on technological trends, and ensuring operational compliance.
The ITIL / ITSM Consultant will work with enterprise teams to develop and enhance an operational framework, focusing on IT security operations. Responsibilities include creating operational standards, cost models, metrics, and aligning IT security goals with business objectives while leveraging the ITIL framework and ServiceNow for enterprise functions.
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The E-Filing Expert will manage and execute the electronic filing of legal documents in compliance with California court requirements, ensuring accuracy and timeliness. Responsibilities include preparing pleadings, collaborating with legal staff, and maintaining knowledge of e-filing systems. The role demands strong organizational skills and attention to detail.
The Sr. Acquisition SME will provide leadership in acquisition functions from pre-award to post-award, assist with process improvements, contract strategy, and template development, alongside high-level government policy implementation.
The Service Desk Analyst II provides customer support by addressing inquiries, processing information, and troubleshooting issues. They utilize tracking software for case management, ensure effective communication, and document interactions accurately. The role includes maintaining knowledge of system updates and customer service practices for prompt service delivery.
The Junior System Administrator is responsible for maintaining and administering networks and systems, including installations, configurations, and upgrades. The role involves diagnosing technical issues, providing support to customers, and documenting all requests and resolutions. Additionally, responsibilities include ensuring network security and coordinating scheduled downtimes with clients.
The Logistics Consultant will analyze supply chain designs, conduct financial reviews, negotiate with logistics vendors, present findings to stakeholders, and supervise operations including freight and warehousing. The role requires strong analytical skills and a background in logistics and financial negotiation.
The Software Support Analyst is responsible for managing customer support incidents, coordinating fix requests, and ensuring compliance with Service Level Agreements. They act as a primary contact for customers, assist with documentation, analyze support incidents, and identify training needs. The role emphasizes customer satisfaction and requires strong communication and organization skills.
The MuleSoft Consultant will identify, analyze, and develop integration flows using Mule ESB and the Anypoint platform. Responsibilities include designing system specifications, managing APIs, implementing solutions, and ensuring compliance with web service standards. The role requires deep knowledge of synchronous/asynchronous patterns and strong Java development skills, among various other technologies and methodologies.
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