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As a Technical Support Representative at Rain, you will assist customers via phone, text, and email, training them to effectively use the Rain system. You will leverage your troubleshooting skills to resolve customer issues, log bugs, and ensure excellent service, while contributing to a supportive team environment.
The Manager of IT Infrastructure and Security is responsible for overseeing and optimizing the organization's IT systems, ensuring security and reliability. The role involves strategic planning, managing cybersecurity, network and system administration, as well as fostering innovation to support business needs.
The Senior Business Systems Administrator at Resonate will optimize and manage critical business systems, collaborating with stakeholders, implementing enhancements, and troubleshooting technical challenges. This role involves overseeing system integrations, ensuring data integrity, developing workflows, and supporting technology implementations while managing multiple priorities effectively.
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The Senior JD Edwards HCM and Payroll Consultant will provide advisory and consulting services, leveraging JD Edwards HCM and Payroll applications. Responsibilities include leading implementations, configuring applications, conducting training, and collaborating with project teams to meet client business needs.
The Office Administrator will manage office procedures, inventory, and provide customer service both internally and externally. Responsibilities include administrative support, documentation, inventory tracking, coordinating travel and orders, and maintaining office spaces.
The role involves marketing, communications, community management, creative production, player support, and publishing operations for a game development studio. Experience in live service games or MMOs is a plus. Candidates will help to foster meaningful player experiences through game design and social interaction.
As a Technical Support Specialist, you will troubleshoot web hosting issues for customers via calls, chats, and tickets. You will assist in setting up email, cPanel, and FTP clients while building your technical skills in a collaborative environment. There is no sales involved, and a focus on providing excellent customer support is essential.
The Mainframes Application Support role involves systems support, application development, and integration primarily using technologies such as z/OS, DB2, and SQL. The candidate should be able to develop technical solutions from new business requirements and has experience in agile environments, preferably with some financial planning or accounting background.
The IT Auditor/Sr. IT Auditor will manage SOX audits, evaluate controls, participate in risk assessments, and enhance risk management processes within Warner Music Group. The role focuses on collaborating with financial and technology professionals, performing audits, and driving internal control improvements.
The Tier-2 Support Engineer will manage escalated technical issues from Tier-1 support, providing advanced troubleshooting and resolution. Key responsibilities include documentation of solutions, effective communication with customers, and collaboration with Tier-1 and Tier-3 support teams. Continuous learning and support of the Tier-1 team as needed are also essential.
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