Top Customer Success Jobs
Seeking a CS Ops Manager with a deep understanding of AI platforms and services for customer-facing teams. Responsible for evaluating and implementing AI solutions to enhance the operations of the customer success department.
As a Customer Experience Specialist at HiBob, you will provide technical support to customers, troubleshoot issues, collaborate with internal teams, and ensure exceptional customer experiences. This role requires fluency in English and Hebrew, experience with SaaS platforms, and strong communication skills.
Looking for a strong Customer Success Executive to lead a world-class Customer Success Management team focusing on customer retention and satisfaction through Customer Value and relationship building. Must have proven experience in Customer Success or Account Management within a SaaS company, as well as leadership experience managing a team.
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Manage a team of Customer Support Specialists ensuring high-quality customer service. Track KPIs, implement process improvements, handle escalations, and collaborate with Customer Success Managers to enhance support processes.
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