Top Customer Success Jobs

The Client Service Consultant I is responsible for managing client requests, providing solutions, and ensuring client satisfaction. This role involves collaborating with various teams, conducting audits, analyzing client reports, implementing products, and maintaining knowledge of MetLife's offerings.

The Client Services Consultant II is responsible for providing consultative service to large group insurance clients, managing daily administration, project leadership for new client implementations, and serving as a liaison between clients and the internal team to ensure client satisfaction and effective problem resolution.

The Client Service Consultant is responsible for day-to-day support of multiple customers, focusing on Life Products, Dental, Vision, and Disability coverages. The role involves creating dynamic customer and internal relationships, managing daily responsibilities, and handling service inquiries effectively.

The Client Service Consultant will provide administrative and client service support for MetLife's group insurance customers, ensuring exceptional delivery and client satisfaction. Responsibilities include responding to client requests, organizing client meetings, understanding legal agreements, and analyzing competitors' products and industry trends.

The Client Service Consultant will provide administrative and client service support in the employee benefits sector by managing a portfolio of clients. Responsibilities include responding to client requests, coordinating meetings, ensuring compliance with agreements, and applying analytical skills to benefit products and services.

Provides administrative support and customer service to large group insurance clients. Manages customer relationships, leads projects, provides alternative solutions, and collaborates with internal teams. Responsible for client requests, troubleshooting, client audits, and strategic planning. Proficient in Microsoft Office Suite and project management. Requires 3-5 years of experience.

Act as a liaison between MetLife and customers, providing educational information, resolving conflicts, and assisting with day-to-day administration. Responsibilities include managing relationships with key stakeholders, resolving escalated matters, assisting in filing claims, and providing consultation on best practices. Required to have a High School Diploma or equivalent, 1-2 years of experience, communication skills, customer service skills, and proficiency in Microsoft Office.