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Top Customer Success Jobs
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Localization Specialist will translate marketing content into Japanese, create editorial content, ensure translation quality, and collaborate with marketing teams.
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Content Management SystemsSeoWordpress
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Invoicing & Collections Specialist manages billing processes, collections, and customer account discrepancies while collaborating with the Sales team.
Top Skills:
ExcelNetSuiteSalesforceStripe
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Localization Specialist will ensure high-quality translations for Japanese content, conduct QA, manage terminology, and collaborate with vendors for optimal localization practices.
Top Skills:
JIRAJSONMemoq
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Localization Specialist will ensure quality Japanese translations, manage localization processes, create style guides, and conduct QA for NinjaOne's SaaS platform.
Top Skills:
JIRAJSONMemoq
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Responsible for ensuring high-quality Japanese translations of product and documentation, performing QA, vendor training, and establishing localization best practices for IT audiences.
Top Skills:
Cat-ToolsJIRAJSONMemoq
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Localization Specialist will oversee Japanese translations for products and documentation, ensuring quality and cultural relevance while managing localization best practices and vendor training.
Top Skills:
JIRAJSONMemoq
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The L2 Support Engineer assists in troubleshooting technology issues, prioritizing support tickets, collaborating with internal departments, and providing customer resolution. Must be fluent in Japanese and English.
Top Skills:
LinuxmacOSRmm SoftwareVirtualization PlatformWindowsZendesk
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Level 2 Support Engineer assists Level 1 technicians, managing escalated issues, performing diagnostics, and ensuring product solutions for customers in Japan.
Top Skills:
LinuxmacOSRmmWindowsZendesk
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Assist Level 1 technicians in resolving technical issues, prioritize troubleshooting, gather data for escalations, and collaborate with internal teams to improve solutions for customers.
Top Skills:
LinuxmacOSRmm SoftwareVirtualization PlatformWindowsZendesk
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Manager of Customer Success will lead a team of Account Managers, ensuring customer satisfaction and driving growth through strategic account management, while promoting a customer-centric culture and operational excellence.
Top Skills:
Salesforce
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