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Top Customer Success Jobs
Artificial Intelligence • Productivity • Software
The Scaled Customer Success Manager at Notion will manage a large portfolio of customers, assist with onboarding and adoption, run outreach campaigns, and serve as a product expert. The role involves proactively engaging with customers to ensure they maximize their use of Notion, alongside defining customer success processes and contributing to growth strategies.
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GainsightNotionSalesforce
Artificial Intelligence • Productivity • Software
The Global Head of Customer Success will lead a diverse, global team to enhance customer engagement and drive adoption of Notion products, focusing on goals like churn reduction and growth. Responsibilities include strategy development, customer health monitoring, and advocating for product improvements based on customer feedback.
Artificial Intelligence • Productivity • Software
The CX Engineer will enhance customer experience operations by designing and maintaining API-based integrations, automating workflows, and refining support processes. Responsibilities include creating event-driven automations, analyzing SQL data, and improving ticket routing, as well as the collaboration with cross-functional teams to optimize business processes.
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JavaScriptPython
Artificial Intelligence • Productivity • Software
As a Customer Success Manager, you will drive customer adoption, retention, and expansion within the UKIZA region, ensuring customers maximize their use of Notion's product. You'll also partner with sales for renewals, help build customer success strategies, and gain insights to inform product development.
Artificial Intelligence • Productivity • Software
As a Scaled Customer Success Manager, you will manage a portfolio of EMEA customers, onboard them, run outreach campaigns, and work with sales to drive adoption of Notion. You will also serve as a product ambassador, help strategize customer engagement, and influence growth strategy while ensuring customers achieve success with the software.
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