Top Customer Success Jobs
The Customer Success Operations Manager will optimize the customer journey post-sale to enhance adoption and retention. This role involves developing strategies, analyzing customer data, collaborating with teams, and managing daily operations while providing mentorship to ensure exceptional service.
The Scale Customer Success Manager at monday.com ensures customer satisfaction and retention by building relationships, driving product adoption, and delivering value through services. Responsibilities include creating strategies for customer engagement, leveraging data to enhance customer experiences, and collaborating with various stakeholders to maximize account potential.
The Mid-Market Customer Success Manager will manage a portfolio of customers in the French region, focusing on customer retention and success. Responsibilities include developing strategic plans, building relationships with executives, leading reviews, driving data-driven growth conversations, and collaborating with teams to address customer needs. This role emphasizes utilizing data to enhance customer outcomes.
The Senior Workplace Specialist will oversee the operations of the Tel Aviv office, manage workplace-related projects, enhance employee experience, and optimize office resources through data-driven strategies.
The Scale CSM will engage with customers to drive product adoption and retention by creating tailored strategies and leveraging data. Responsibilities include managing customer relationships, leading initiatives, and collaborating with various teams to maximize customer success with monday.com.
The Customer Success Manager builds relationships with clients to understand their needs and ensure successful use of monday.com. Responsibilities include managing onboarding, leading webinars and presentations, developing communication strategies, and representing the voice of the customer to influence product development.
The Customer Success role involves building strong relationships with clients, managing their onboarding and product adoption, and providing expert consultation. The position requires leading webinars, ensuring clients gain full value from the product, and collaborating with internal teams for upsell opportunities.
The Enterprise Customer Success Manager will provide strategic consultation, oversee a portfolio of retail customers, build strong relationships, analyze data, and optimize customer support initiatives. The role requires strong business acumen, data-driven decision-making, and collaboration with cross-functional teams.
The Senior Workplace Specialist is responsible for overseeing office operations, optimizing space planning, managing vendor relationships, ensuring health and safety compliance, and driving sustainability initiatives while maintaining a positive work environment. The role involves budget management and acting as a primary contact for workplace-related issues across multiple locations.
The Director of Customer Advocacy will develop and lead customer advocacy programs, manage customer references, collaborate across teams, and track program success. The role emphasizes building strong customer relationships to enhance satisfaction and loyalty while contributing to strategic company initiatives.
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