As a Customer Success Manager at Workiva, you will manage the customer lifecycle, focusing on customer success and growth. Your responsibilities include driving adoption of Workiva solutions, ensuring ROI for customers, consulting on best practices, and advocating for customer needs internally. You will develop relationships within customer organizations and use tools to track communications and metrics.

The Senior Manager of Customer & Partner Experience (CPX) Insights leads a global team to deliver critical insights and reporting products. This role involves managing data analytics efforts, collaborating with stakeholders, enhancing reporting, and developing high-quality insights to drive business strategies and improve customer experiences.