The Customer Care Representative at Realtor.com will provide exceptional customer support through calls, emails, and chats, addressing inquiries related to billing, products, and services. They will maintain professionalism, manage customer accounts in Salesforce, and strive to enhance customer relationships, ensuring successful communication and problem resolution. Meeting performance metrics and attendance requirements is essential in this hybrid role.

As a Customer Care Specialist at Realtor.com®, you will provide support to customers using Avail's software platform. Your responsibilities include guiding customers via phone and email, troubleshooting issues, answering queries about property listings and applications, and creating self-help resources.