Top Customer Success Jobs
The SMB Customer Growth Sales Manager at Klaviyo will recruit and lead a team of Account Executives, focusing on hiring, training, and performance management. Responsibilities include managing forecasts, driving cross-sell and upsell opportunities, and collaborating with internal teams to ensure positive customer experiences while holding the team accountable to KPIs.
The Senior Specialist, Culture Strategy & Programs leads projects in Culture, Diversity, Equity, and Inclusion (DEI), Learning and Talent Development. Responsibilities include planning, execution, communication, stakeholder coordination, risk management, and performance evaluation to align with strategic company goals.
The Principal Customer Success Manager at Klaviyo will provide strategic consulting to upper Mid-market customers, focusing on customer retention, growth, and satisfaction. You'll develop customized success plans, drive customer engagement, and foster relationships with key stakeholders to ensure clients achieve their business goals.
Featured Jobs
As a Principal Enablement Partner at Klaviyo, you'll develop and implement enablement programs to support Customer Success Managers. Your role involves creating training, fostering collaboration, measuring initiative effectiveness, and mentoring CSMs to enhance customer relationships and success.
The Director of Customer Support at Klaviyo will lead the EMEA Customer Support team, ensuring a world-class customer experience while driving team growth and efficiency. Responsibilities include performance management, hiring, developing team culture, overseeing daily workflows, and collaborating with cross-functional teams. The role requires effective leadership and communication to achieve company goals and enhance customer satisfaction.
As a Principal Customer Success Manager at Klaviyo, you will provide strategic consulting to upper Mid-market customers, focusing on growth and success. Your role involves creating customized success plans, building relationships, and driving customer value through proactive strategies. You will also contribute to program development and collaborate with various teams to enhance customer experience and satisfaction.
The Principal Customer Success Manager at Klaviyo is responsible for providing strategic consulting to upper Mid-market customers, focusing on meeting their business goals and maximizing their growth through strong relationships and personalized success plans. This role involves project management, creative problem-solving, and acting as an internal advocate for customers to enhance retention and satisfaction.
As a Principal Customer Success Manager at Klaviyo, you will provide strategic consulting to upper mid-market customers, aligning with stakeholders, driving progress on business goals, and improving customer retention and sentiment. You will create customized success plans, enhance email and SMS revenue, solve customer challenges, and ensure effective collaboration across teams.
The Senior Specialist in Culture Strategy & Programs at Klaviyo will lead various projects related to Culture, Diversity, Equity, Inclusion (DEI), and Learning & Talent Development. Responsibilities include planning, executing projects, tracking progress, managing communications with stakeholders, budget management, and evaluating project impacts while aligning initiatives with strategic company goals.
The Senior Specialist for Culture Strategy & Programs at Klaviyo leads the execution of strategic initiatives related to culture, DEI, and employee development. This role focuses on project management, ensuring projects align with company goals, managing timelines, resources, and risks, and collaborating with various stakeholders to enhance workplace culture and learning opportunities.
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