Top Customer Success Jobs in Columbus, OH

The EDI Integration Specialist will leverage their EDI design and development skills to enhance EDI capabilities for a rapidly growing freight brokerage. Responsibilities include collaborating on EDI projects, troubleshooting integrations, managing implementations, and ensuring successful communication between internal stakeholders and business partners.

As a Field Service Technician, you will provide hands-on support for security technology, including troubleshooting, maintenance, and repairing systems. You will build customer relationships and handle service reports, while receiving technical training and guidance from senior team members.

Osano invites talented individuals interested in data privacy to connect for future job openings, emphasizing alignment with their mission and values. Potential roles vary across areas like Customer Support, Sales, and People Operations, with opportunities for personal and professional growth in a fully remote environment.

As a Customer Support Associate at Squarespace, you'll be responsible for assisting customers via live chat and email, resolving issues related to their accounts, billing, and domains. You will leverage system knowledge to deliver an exceptional customer experience and meet productivity and satisfaction targets.

The Renewals Specialist manages software renewals, negotiates pricing, ensures compliance with contracts, initiates renewals in Terzo, and resolves discrepancies with suppliers. They conduct procurement tasks while maintaining established purchasing policies. The role includes preparing reports and facilitating communication across teams.

As a Senior Support Engineer, you will provide customer support for GitLab's products by resolving technical issues, collaborating with engineering teams, and contributing to documentation. You will work with both self-managed and SaaS customers to understand their challenges and enhance their experience. This role involves proactive advocacy, support ticket management, and involvement in feature development and bug fixing.

The Client Engagement Manager will build relationships with utility partners, lead grid monitoring projects, and ensure customer success by implementing technology solutions. Responsibilities include developing account plans and collaborating with teams to enhance offerings and meet business objectives.