Top Customer Success Jobs

The Senior Director of Client Partnerships will drive revenue growth through partnership development with leading merchandise brands, manage a team of Account Executives, lead the sales cycle, and deliver compelling sales presentations while embracing Ibotta's core values.

The Senior Director of Client Partnerships at Ibotta leads a team to drive client partnerships in the CPG sector, develop account strategies, and achieve revenue targets through effective sales presentations, cross-functional initiatives, and strong leadership. The role requires problem-solving skills, negotiation skills, and experience selling digital or media advertising solutions.

The SMB Customer Growth Sales Manager at Klaviyo will recruit and lead a team of Account Executives, focusing on hiring, training, and performance management. Responsibilities include managing forecasts, driving cross-sell and upsell opportunities, and collaborating with internal teams to ensure positive customer experiences while holding the team accountable to KPIs.

The Senior Specialist, Culture Strategy & Programs leads projects in Culture, Diversity, Equity, and Inclusion (DEI), Learning and Talent Development. Responsibilities include planning, execution, communication, stakeholder coordination, risk management, and performance evaluation to align with strategic company goals.

The Principal Customer Success Manager at Klaviyo will provide strategic consulting to upper Mid-market customers, focusing on customer retention, growth, and satisfaction. You'll develop customized success plans, drive customer engagement, and foster relationships with key stakeholders to ensure clients achieve their business goals.

The Implementation Specialist is responsible for managing the planning, coordination, and execution of TouchTour projects, ensuring high standards and client satisfaction. Responsibilities include maintaining project schedules, coordinating internal resources, troubleshooting technical issues, and providing strategic advisory support to clients.

As a Solutions Specialist at Engrain, you will provide exceptional support for core products and assist in the creation of troubleshooting documentation. You will communicate technical solutions to customers, identify and provide solutions to common issues, conduct training, and collaborate closely with the product team.

The Accounts Payable/Receivable Specialist handles the processing of invoices, managing communications with clients, maintaining accounts receivable records, and assisting with monthly reconciliations and cash management. The role requires high attention to detail, excellent organizational skills, and the ability to streamline processes and resolve account disputes.

The Policy Governance Specialist at CrowdStrike will be responsible for leading information security policy, standards, and management processes within the Governance, Risk, and Compliance (GRC) program. The ideal candidate will proactively improve information security policies to support a secure and empowered environment, address security risks, and achieve control objectives defined in the GRC program.

The Technical Account Manager (TAM) is responsible for establishing post-sales relationships with EDB's complex customers, providing technical leadership on Postgres initiatives, and ensuring positive customer experiences. The role involves consultative engagement, assisting with strategy development, and coordinating internal and customer teams to maximize the value of Postgres investments.

As an Associate Customer Support Technician, you will assist customers with software and hardware inquiries, providing efficient and friendly service through phone, email, and chat. Your role involves troubleshooting issues, documenting problems, and escalating unresolved cases to higher support levels, ensuring high standards of customer care.