Top Operations Manager Jobs in Cincinnati, OH
As a Help Desk Associate Tier 3, you will provide technical support to internal employees, manage escalations, resolve technical issues, and improve customer support processes. You will also be responsible for training employees, developing reports, and overseeing IT projects while ensuring high client satisfaction and operational efficiency.
The Billing Manager will lead and improve the billing department, overseeing revenue cycle management, billing, claims, and payment practices. Responsibilities include communicating with stakeholders, managing a billing team, tracking performance indicators, and identifying revenue loss areas.
The Implementation Manager will lead the integration of the Pattern Data platform for mass tort litigations, ensuring accurate claims processing and coordination with client teams. Responsibilities include managing end-to-end project implementations, performing QA testing, and developing standardized processes to enhance efficiency.
The Director of Private Sector Strategy will lead the initiative to organize the private sector in supporting child care as a critical economic issue. Responsibilities include developing strategic plans, enhancing corporate engagement for child care benefits, advocating for public policies, and collaborating with major employers and policymakers to influence child care legislation.
As a City General Manager, you will promote Fi's brand within local communities by developing field marketing strategies, engaging with local dog owners and businesses, and collaborating with the marketing team. This role requires flexibility for travel, community involvement, and a passion for dogs.
The NCQA Accreditation Coordinator manages compliance with accreditation standards, coordinates accreditation activities, educates staff, prepares compliance documents, and serves as the point of contact during accreditation surveys.
The Head of Revenue Operations will oversee all areas of Revenue Operations including Sales, Channel, and Renewals. Responsibilities include managing forecasts, developing performance metrics, optimizing processes and systems, and delivering insights through analytics and dashboards to drive operational excellence in a SaaS environment.
The Proposal Manager will oversee the RFP response process from release to submission, manage coordination among various business units, create and update project plans and timelines, and ensure the timely delivery of high-quality bids that meet client needs. The role also involves leading qualification calls, providing strategy for bid responses, and maintaining version control on documentation.
Lead a global Marketplace Operations team by closely monitoring agent performance, providing coaching, handling escalations, and maintaining quality assurance scores above 90%. Delegate tasks, resolve conflicts, and suggest team building activities. Requires +2 years of coaching and customer service experience.
The Supplier Engagement Manager will oversee Clinical Management vendors, ensuring performance, accountability, and quality delivery by maintaining relationships with vendors, managing governance activities, conducting vendor onboarding, and driving internal communication. They will analyze vendor metrics, support contract management and vendor qualifications, and facilitate meetings and training, ensuring adherence to contractual obligations.
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