Top Customer Success Jobs in Cincinnati, OH
The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.
As a Customer Support Specialist, you will assist customers with fuel purchases and product navigation through phone calls, live chats, and emails. You will also follow up with customers and truck stop partners, ensuring exceptional service while developing a deep understanding of the Mudflap product. Your role will involve cross-functional collaboration to enhance customer service.
The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.
The Customer Success Manager will lead a team to enhance customer satisfaction and retention, develop strategies for upselling, resolve issues, analyze customer metrics, and collaborate with various teams to ensure effective service delivery.
The Vice President of Client Experience will lead multiple departments to enhance client satisfaction and drive company growth. Responsibilities include managing teams, developing strategies for client relationships, ensuring consistent service delivery across channels, and collaborating with cross-functional teams to achieve organizational objectives. This role emphasizes exceptional leadership and strategic insight in fostering a culture of excellence and innovation.
The Customer Success Associate will assist customers across multiple channels, ensuring their inquiries are handled efficiently while documenting interactions in the CRM system. The role requires problem-solving abilities and collaboration with the Customer Success Manager to enhance service quality and troubleshoot issues.
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
The QA Investigation Specialist is responsible for conducting investigations into non-conformance issues and implementing corrective actions for manufacturing operations. This role includes preparing reports, analyzing data, ensuring compliance with cGMP standards, and collaborating with cross-functional teams to enhance quality processes.
As an Account Director in Client Services, you will lead the management of a tech client’s golf sponsorship portfolio, oversee client relationships, develop activation plans, manage budgets, and coordinate project tracking. This role involves client engagement, team supervision, and execution of sponsorship activations while working closely with various internal and external stakeholders.
As a Carline Specialist / Virtual Technician, you will provide technical assistance to automotive technicians across the US and Canada, focusing on diagnostics and repairs. You will utilize your expertise in vehicle systems, help document calls, and ensure accurate repairs, all while using various communication methods.
Top Companies in Cincinnati, OH Hiring Customer Success Roles
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