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Top Customer Success Jobs in Chicago, IL

Reposted 22 Days Ago
Remote
USA
Senior level
Senior level
Software • Data Privacy
The Senior Customer Success Manager at Relyance AI will oversee the adoption and success of customers post-implementation, establish relationships with various stakeholders, identify opportunities for customer improvement, and collaborate with the Sales team for renewals and expansions.
Top Skills: CcpaCustomer SuccessData-Driven CultureGdprGrcProject ManagementSaaSTechnical Implementation
22 Days Ago
Remote
United States
Senior level
Senior level
eCommerce • Information Technology • Marketing Tech • Software
The VP of Customer Success oversees the customer journey, ensuring maximum product value through onboarding and support. This role develops customer satisfaction strategies, manages customer success teams, and utilizes data to enhance customer engagement and retention.
Top Skills: CRMCustomer Lifecycle ManagementCustomer Success ManagementCustomer Success ToolsData AnalysisMarketing AutomationOnboardingSaaSTechnology
Senior level
Edtech
The Sr. Benefits Specialist is responsible for managing the daily administration of employee benefits programs, including health plans, retirement benefits, leave of absences, and compliance with regulations. This role involves collaborating with employees and vendors, processing enrollments and claims, and ensuring the accuracy of benefits data. The specialist will also support open enrollment and evaluate costs and efficiencies of benefits programs.
Top Skills: Adp Workforce NowBenefits AdministrationEmployee BenefitsErp SystemsHuman Resource ManagementMicrosoft Office SuiteNetSuite

Featured Jobs

22 Days Ago
Remote
2 Locations
67K-107K Annually
Mid level
67K-107K Annually
Mid level
Edtech
The Customer Success Consultant at Cengage Group focuses on building and nurturing relationships with key accounts to enhance customer satisfaction and retention. This role includes consulting, project management, account management, and data analysis, requiring collaboration with internal teams to consult on product implementation and customer support.
Top Skills: ExcelMS Office
22 Days Ago
Remote
United States
Senior level
Senior level
Healthtech • Information Technology • Software
The Technical Account Manager at Availity is responsible for fostering client relationships and ensuring customer success by addressing technical challenges, providing strategic guidance, and collaborating with internal teams. This role acts as a trusted advisor, optimizing the use of the company’s healthcare solutions.
Top Skills: Customer SuccessElectronic Health RecordsHealthcare Data SystemsInteroperability StandardsRelationship ManagementStrategic Insight
Mid level
Biotech
As a Field Support Representative, you'll provide on-site training and technical support for veterinary diagnostic tools. Responsibilities include managing customer accounts, troubleshooting issues, and maintaining relationships while traveling extensively across the designated territory. Collaboration with sales and customer support is crucial.
Top Skills: Communication SkillsComputer ProficiencyCustomer Relationship ManagementLeadershipSchedulingSoftware UsageTechnical SupportTrainingTravel ManagementVeterinary Knowledge
22 Days Ago
Remote
US
Mid level
Mid level
Healthtech • Pharmaceutical
The Telepharmacist performs remote pharmacy duties across multiple hospitals, engaging with clinicians to improve patient outcomes. Responsibilities include reviewing medication orders, conducting clinical interventions, and ensuring compliance with regulations. They must learn various pharmacy information systems and maintain accurate records while providing quality care and drug information to clients.
Top Skills: Clinical Pharmacy ServicesGoogle WorkspaceMS OfficePharmacy Information SystemsSnagitVpns
Senior level
Cloud • Fintech • Insurance • Software
The Senior Director of Customer Success Management leads a team of Customer Success Managers, ensuring effective execution of strategies for customer retention, satisfaction, and expansion. This role includes managing strategic customer relationships, mentoring team members, and collaborating with various departments to enhance customer value and drive operational excellence.
Top Skills: ChurnzeroCustomer SuccessAzureSaaSSoftware Delivery Lifecycle (Sdlc)SQL Server
23 Days Ago
Remote
2 Locations
Mid level
Mid level
Marketing Tech
The Client Services Executive manages client relationships, ensuring exceptional service and support. Responsibilities include overseeing client portfolios, driving satisfaction, identifying growth opportunities, and conducting regular reviews. Strong analytical skills and attention to detail are essential for this role to proactively address service issues and meet client needs while ensuring compliance with contractual agreements.
Top Skills: Analytical SkillsContract ManagementCustomer Relationship ManagementFinancial AnalysisKey Performance IndicatorsMultitaskingService Level Agreements
23 Days Ago
Remote
USA
Senior level
Senior level
Other • Real Estate
As a Client Integration Specialist, you will guide new owners through onboarding, ensuring that software and systems are properly set up. You will test AI commands and phone lines, facilitate training on new features, and assess franchise owner needs for successful implementations.
Top Skills: AdobeAi ApplicationsCall Center ApplicationsExcelPowerPointWord
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