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Top Customer Success Jobs in Chicago, IL
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Customer Success Associate focuses on enhancing customer experience through support, communication, and managing renewals to minimize churn while promoting product usage.
Top Skills:
GainsightJIRASalesforce
Consumer Web • eCommerce • Enterprise Web • Events • Sports
As a Customer Service Event Expert, you will assist customers via phone, email, and chat. The role requires solving issues and engaging in continuous improvement. Flexibility to work weekends is necessary.
Top Skills:
GitGoogle Business ToolsJIRALookerSlackTalkdeskZendesk
Healthtech • Software
Support post-sale teams by managing operations and analyzing customer data to improve satisfaction, retention, and growth. Collaborate cross-functionally to facilitate efficient processes and insights.
Top Skills:
BigtimeChurnzeroGainsightGongGoogle SheetsGoogle SlidesHubspotKantataLinkedin Sales NavigatorExcelPlanhatRocketlaneSalesforceZohoZoominfo
Featured Jobs
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Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager at Exabeam focuses on building and maintaining customer relationships to ensure satisfaction and loyalty. The role involves monitoring account health, promoting product usage, collaborating with various teams, and tracking success metrics to aim for high renewal rates.
Top Skills:
CRMSalesforce
Fintech • Healthtech • Software
The Patient Advocate manages patient communications regarding medical billing via phone, chat, and email, ensuring a smooth billing experience.
Top Skills:
AthenaCarevoyantEclinicalworksElectronic Medical Record SystemsEpicGoogle SuiteMedikNextgen
Healthtech • HR Tech • Software
As an Enterprise Customer Success Manager, you'll build strategic partnerships, drive platform adoption, ensure operational excellence, and advocate for customer needs across departments while managing large-scale healthcare staffing accounts.
Top Skills:
HubspotSalesforce
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage 30-40 Enterprise customers, ensuring satisfaction, driving adoption, and building strong relationships to maximize value.
Top Skills:
Active DirectoryCloud TechnologiesCybersecurityDomain ControllersIdentity ProtectionLinuxNetworkingWindows
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Manage customer localization projects, respond to inquiries, train stakeholders, and optimize product settings while ensuring timely delivery of translation requests.
Top Skills:
Customer Service SoftwareProject Management Software
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
Fintech • Real Estate • Software • Financial Services • PropTech
The Default Servicing Specialist monitors investment portfolios for default events, communicates with homeowners, and ensures compliance with guidelines.
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