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Top Customer Success Jobs in Chicago, IL
The Senior Learning and Development Specialist will design, deliver, and evaluate leadership development programs, partner with senior leaders, create engaging content, conduct needs assessments, manage stakeholder relationships, and provide coaching to enhance leadership capabilities and organizational performance.
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This role is part of an exclusive Private Job Board for referred candidates. It allows individuals to showcase their talents and be considered for future opportunities while receiving personalized recommendations and access to company updates.
The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.
The Jr. Customer Support Engineer will create and manage document templates for an automation platform, update client configurations, and collaborate with team members to support client needs. This entry-level role offers training and development opportunities in programming and technical skills.
The Client Relations Specialist at Modernize will manage relationships with home improvement companies, support the onboarding of new clients, handle client support cases, ensure customer satisfaction, and collaborate with the Client Relations team to enhance service delivery.
The Customer Support Specialist provides assistance to process servers, managing inquiries, resolving issues, and overseeing the distribution of cases. This role requires effective communication and collaboration to address performance concerns, monitor work status, and improve operational processes within the company.
As a Customer Success Manager at HumanSignal, you will be responsible for building and maintaining relationships with enterprise clients, ensuring they achieve their business goals. You will guide customers through onboarding and integration of software into their processes, while driving value and expansion of services within the accounts you manage.
The Customer Onboarding Manager will oversee new customer onboarding, collaborate with Sales and Customer Success to resolve needs, and develop processes for repeatable onboarding experiences. They will also provide customer support and manage Professional Services, particularly the Batch Enrichment service. Strong project management and technical skills are essential.
As a Customer Education Specialist, you will create eLearning courses, video tutorials, and webinars to help customers understand and utilize BambooHR effectively. Your role includes scripting, recording, editing content, managing projects, and collaborating with various teams to enhance customer experience and education.
The Senior Analyst, Operations will manage tools and analytics for the Customer Success team, overseeing customer data to improve key KPIs like churn prevention and customer satisfaction. Responsibilities include implementing customer success platforms, ensuring integration with sales and marketing tools, maintaining accurate customer data, building reports and dashboards, and providing data-driven insights to leadership.
Top Companies in Chicago, IL Hiring Customer Success Roles
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