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Top Customer Success Jobs in Chicago, IL
The Customer Success Enablement Manager at Glia is responsible for creating and administering onboarding and ongoing training programs for Customer Success Managers and Launch Managers. They will work directly with the executive team to measure performance and ensure customer adoption of Glia’s technology, enhancing customer experience and retention.
The Senior Client Success Manager will manage client relationships, drive renewals, foster successful outcomes, and identify opportunities for account expansion. This role requires advocating for clients and ensuring their long-term success with GoCo's products and services, leveraging extensive industry knowledge and expertise to improve client satisfaction and retention.
The Customer Success Architect will lead technical engagements with enterprise clients, providing guidance on cloud engineering projects, building relationships, and driving customer satisfaction and revenue growth. Responsibilities include developing reference architectures, collaborating with multi-disciplinary teams, and ensuring effective onboarding and adoption of Pulumi's services.
This job encourages candidates to apply even if they don't see a suitable position, suggesting an openness to considering various skills and backgrounds.
The Director of Customer Care will lead customer support operations, implement and optimize CRM capabilities, oversee performance metrics, handle escalations, mentor team leads, and maintain up-to-date knowledge resources to enhance customer experiences in a fast-paced SaaS environment.
As a Client Success Manager at LRN, you will maintain client relationships, ensure value delivery, manage all commercial aspects of the partnerships, and act as a strategic advisor to clients. You will work on account growth, conduct business reviews, analyze client metrics, and represent client feedback to internal teams.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring retention and satisfaction. You will identify growth opportunities, renew contracts, and act as a liaison between the customer and internal teams to maximize value from our services. Strong relationship-building skills with executive and senior leadership are crucial for this role.
The Senior Client Support Consultant is responsible for overseeing the group claims client experience, enhancing client satisfaction, addressing escalations, and collaborating with internal teams. This role involves developing service solutions, training on benefit claims, and maintaining relationships with employers and brokers.
The Customer Success Manager will drive customer retention and success by understanding customer needs, developing relationships, and facilitating the customer journey. They will provide support, manage product rollouts, and coordinate business reviews to align customer and company goals, all while ensuring seamless transitions from onboarding to value creation.
The Head of Private Client Initiatives at Wealth.com will develop software tools for estate planning, manage key customer relationships, standardize document reviews, provide legal guidance, and support sales efforts. The role requires an expert in private wealth management, strategic risk management, and compliance with regulations.
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