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Top Customer Success Jobs in Chicago, IL
The Field Support Representative installs, commissions, and repairs thermal insulation jackets for industrial applications. They ensure compliance with safety policies, meet customer expectations, and provide technical support while collaborating with engineering teams. Daily reporting and recognizing potential mechanical or safety issues are key responsibilities.
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The Client Success Manager at StackAdapt will support self-serve clients using the StackAdapt advertising platform. Responsibilities include resolving client inquiries, analyzing data for insights, ensuring timely resolution of incidents, and collaborating with sales and technical teams to enhance product offerings. The role requires independent work in a fast-paced, innovative environment.
The Client Operations Associate at Finexio is responsible for ensuring an exceptional customer experience, managing inquiries, and providing support and training. This role includes understanding accounts payable processes, building relationships with clients, and facilitating communication between clients and internal teams to resolve issues effectively.
As a Customer Engineer, you'll enhance client and partner integrations with our payroll platform by resolving technical issues, enabling seamless API usage, and ensuring data accuracy. You will collaborate with the Solutions Engineering team for smooth onboarding, create documentation, and deliver training to optimize client workflows and strengthen relationships.
The Senior Customer Success Associate is responsible for managing customer relationships, developing success strategies, analyzing performance metrics, and ensuring program success through tailored initiatives. The role involves collaboration with various internal teams and building trusted relationships with client stakeholders to support account growth and renewal discussions.
As a Senior Client Experience Manager, you will build relationships with clients in the Life Sciences sector, generate new business opportunities, manage client relationships, and collaborate with teams to drive strategic initiatives. You will need to prepare impactful presentations and stay informed on industry trends and client news.
The Senior Customer Success Manager at DISCO will oversee client onboarding, ensuring they effectively utilize DISCO products. Responsibilities include account management, driving customer satisfaction, identifying upsell opportunities, and advocating for clients' needs within the organization. Collaborative work across teams and strategic planning will be crucial for enhancing customer retention and driving revenue growth.
As a Strategic Customer Success Manager, you will manage the post-sales process for enterprise customers, providing onboarding, program management, and maintaining strong relationships. You'll analyze customer data to enhance value, advocate for customer needs internally, and track customer health and success milestones. Traveling to meet customers may be required, along with proposal of innovative ideas to improve customer experience.
As a Customer Success Manager at Posit, you'll enhance adoption and retention of our data science tools by educating users, managing renewals, collaborating with sales, and representing customer feedback to inform product development. You’ll also work closely with the Solutions Engineering team to implement our professional products.
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The Sr Customer Success Manager ensures client satisfaction and success by understanding customer needs, maximizing utilization of CDK products, driving client engagement, and minimizing churn. Responsibilities include maintaining relationships, assessing risk factors for dealerships, creating reports for clients, identifying training needs, and mentoring junior staff. This role also involves significant travel and collaboration with sales to foster client growth.
Top Companies in Chicago, IL Hiring Customer Success Roles
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