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Top Customer Success Jobs in Chicago, IL
The Solutions Specialist works with the Sales team to enhance their capabilities by delivering product demonstrations, creating training materials, and providing implementation guidance. They will collaborate across departments and ensure a seamless transition to Customer Success after sales.
As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for our merchants, collaborate with technical and engineering teams, assist in quality assurance for new features, and help produce and update documentation.
At Measured, you have the unique opportunity to create your own role even if there is no specific opening that fits your background. This role encourages proactive candidates to share their interests and skills, allowing for personalized job creation.
The Customer Success Manager will focus on building relationships with enterprise customers in the US Public Sector, ensuring a successful customer journey, driving adoption and usage of Mattermost products, facilitating onboarding, and renewing customer subscriptions while identifying opportunities for account expansion.
The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, oversee QA and editing processes, coordinate with voice talent and localization vendors, and assist in IVR dialogue design and localization. This role requires strong communication skills and attention to detail.
As a Customer Success Representative, you will provide ongoing support and training to clients, ensuring their satisfaction with the company's products and services. You'll manage customer relationships, identify issues, and collaborate with teams to enhance customer experience.
The Customer Success Manager will manage relationships with SMB clients, enhance product adoption, ensure customer satisfaction, and promote growth. Responsibilities include strategic advisement, program management, and collaboration with Sales to optimize customer experiences and meet key performance goals.
As a Technical Account Manager, you will drive adoption of Corelight products by establishing relationships with strategic customers, providing post-sales support, and collaborating with various teams to enhance the customer experience. You will also guide customers in implementing features and deliver best practice recommendations based on engagements.
The Senior Contracts Specialist at GuidePoint Security is responsible for managing SLED client contracts, ensuring compliance with internal policies and regulations, and developing strong relationships with government and internal stakeholders. Key responsibilities include reviewing RFPs, proposals, and various agreements, coordinating compliance efforts, and implementing contract management tools.
The Customer Success Specialist at Paradigm will manage a portfolio of clients, ensuring they effectively use the legal software products. Responsibilities include onboarding clients, resolving inquiries, gathering feedback, and collaborating with various departments to enhance customer experience and retention.
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