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Top Customer Success Jobs in Chicago, IL
Semgrep is looking for talented individuals who believe in their mission of improving software security and want to join their diverse team. They invite candidates to submit their resumes for future opportunities, emphasizing equal opportunity and respect for individual backgrounds.
The Senior Director of Client Services leads fundraising partnerships for nonprofits, ensuring sustainable revenue growth through direct client engagement, mentoring staff, and fostering collaboration within teams. They provide strategic direction, optimize project efficiency, and manage a portfolio of client relationships to exceed expectations and enhance impact.
The Customer Success Enablement Manager will develop onboarding and ongoing training for the post-sale organization to enhance customer adoption and retention of Glia’s technology. This role requires measuring performance, facilitating training sessions, and collaborating with key stakeholders to ensure effective enablement programs are in place.
The Customer Success Architect will lead technical engagements with enterprise clients, providing guidance on cloud engineering practices, managing customer relationships, and driving value realization. Responsibilities include developing reference architectures, creating adoption strategies, and ensuring customer success while collaborating with internal teams.
This is an open invitation to apply for roles even if no specific job title appeals to you. It's a chance to explore opportunities.
The Customer Success Manager at Vercel will manage a portfolio of Enterprise customers, ensuring they receive exceptional post-sales support while aligning Vercel's solutions with their business strategies. Responsibilities include onboarding, success measurement, issue resolution, and identifying expansion opportunities. The role requires collaboration with developers and C-suite executives to drive customer satisfaction and engagement, facilitated through trainings and business reviews.
As an Ads Quality Rater, you will review and grade internet advertisements to enhance ad delivery based on user keywords. You will work with ads in both English and Spanish, providing insights to improve AI ad suggestions.
As a Technical Support Specialist, you will provide exceptional user experiences by troubleshooting complex technical issues, creating documentation, improving processes, and advocating for customer needs with Product and Engineering teams. Your role will involve analyzing API-related issues and enhancing operational efficiency based on user feedback.
As the Director of Customer Care, you will lead exceptional customer experiences by driving support operations success, optimizing workflows, overseeing department OKRs, and ensuring timely issue resolution. You will utilize HubSpot CRM for automation and analytics, mentor team leads, and align resources to meet evolving customer needs.
The Enterprise Customer Experience Manager oversees enterprise support contracts, ensuring customer satisfaction and retention. Responsibilities include assessing customer health, coordinating technical support, engaging proactively with customers, acting as an advocate, and maintaining contract obligations. This role emphasizes strong communication, problem-solving, and relationship-building skills in a technical environment.
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