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Top Customer Success Jobs in Chicago, IL
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The Senior Drayage Specialist at Arrive Logistics will drive carrier acquisition and retention through effective sales strategies, relationship building, and contract negotiations. This role requires resolving issues with carriers, collaborating with internal teams, and monitoring performance metrics to enhance service delivery and revenue growth.
As an Inbound Call Center Representative, you will support credit union members by handling inquiries and providing consultative service through phone calls. You will identify and resolve member issues, process financial transactions, and educate members about products and services while ensuring regulatory compliance.
As a Trade Desk Representative at tastytrade, provide customer service, assist with option order execution, analyze positions, and identify investor needs. Requires FINRA certifications, technology proficiency, and 2-3 years of experience in a similar role.
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The Patient Billing & Outreach Specialist manages patient billing processes and conducts outreach to clarify financial responsibilities and available resources. This role involves communicating with patients, healthcare providers, and insurance companies to resolve billing issues while ensuring compliance with company policies and improving operational processes.
The Senior Culinary Specialist at Kraft Heinz Away from Home will manage culinary projects, assist with events, and collaborate with cross-functional teams. Responsibilities include developing marketing materials, conducting product training, and organizing food demonstrations. The role seeks candidates with strong culinary skills and a passion for innovation in food service.
The role involves leading customer service transformation initiatives, implementing CCaaS technology solutions, and enhancing client relationships. Responsibilities include managing project teams, developing strategic roadmaps, and driving business development efforts to optimize customer service solutions. Additionally, the manager will mentor team members and contribute to the evolution of methodologies and business practices.
The Client Onboarding Manager will lead the implementation team, ensuring a successful onboarding process for enterprise clients using the ALIS platform. Key responsibilities include overseeing project timelines, customizing solutions based on client needs, developing training programs, and mentoring the implementation team to foster a high-performing environment.
The Service Desk Analyst II supports and resolves technical problems for employees and partners, manages A/V technology for events, diagnoses issues with hardware and software, ensures event technical readiness, and provides support to executives and new employees, while maintaining standard operating procedures.
The Customer Success Manager will manage client relationships to ensure satisfaction, retention, and growth. Responsibilities include proactive engagement with clients, developing tailored support plans, aligning with client goals, and overseeing program management across multiple accounts.
As a Client Service Representative, you'll manage client relationships, analyze legal documents, fulfill customer requests, provide excellent service, and recommend process improvements. You'll need strong research and computer skills to navigate databases effectively and maintain client portfolios.
Top Companies in Chicago, IL Hiring Customer Success Roles
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