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Top Customer Success Jobs in Chicago, IL
The Senior Manager of Customer Success will lead a team, develop engagement strategies to enhance customer retention and growth, and work across departments to ensure customer satisfaction while achieving revenue targets.
The Gainsight Administrator will develop and deploy solutions on the Gainsight platform to enhance the Customer Success processes for n2y. Responsibilities include system configuration, data integration, ensuring data quality, managing user accounts, performing user acceptance testing, and improving efficiencies in workflows and procedures.
The Client Success Expert at INFUSE is responsible for building and maintaining client relationships, ensuring the successful delivery of solutions, communicating progress, identifying growth opportunities, and managing various administrative tasks. This role emphasizes delivering exceptional client experiences and requires strong interpersonal skills and attention to detail.
The Senior Technical Account Manager (TAM) at Aviatrix will act as the primary technical advisor, collaborating with customers to enhance their cloud networking experience. Key responsibilities include providing architecture stability, conducting performance analysis, and advocating for customer needs while ensuring operational excellence.
The Lead Technical Account Manager is responsible for solving complex customer issues, delivering excellent technical and customer service, and expanding product usage among key accounts. The role demands expertise in account management and a deep understanding of telecommunications and related technologies.
The Support Account Manager will provide dedicated support to strategic clients, manage support tickets, and coordinate with internal teams. They ensure high customer satisfaction, offer project management, and act as a technical reference for clients and their needs. Responsibilities include improving client relationships, supporting new product launches, and training Support Account Managers.
The Grantee Specialist will provide training and technical assistance to Head Start and Early Head Start programs, focusing on improving compliance, program management, and technical training delivery. Responsibilities include onsite consultations, developing quality improvement plans, and collaborating with various specialists to enhance program effectiveness.
The VP of Client Success will oversee relationships with partners, manage account performance and metrics, identify revenue growth opportunities, and collaborate with teams to enhance client engagement. They will also handle problem-solving for complex client issues and conduct market research to inform partnership management strategies.
Customer Success Managers at Whip Around are responsible for ensuring customer satisfaction and growth through engagement, retention, and strategic guidance. They manage customer portfolios, drive product adoption, and facilitate communication between customers and internal teams while striving for continuous improvement in customer value attainment and operational efficiency.
The Advisor role at Higher Logic focuses on assessing community needs and behaviors, developing strategies for engagement, and supporting day-to-day operations of community programs. Duties include moderating interactions, communicating findings to stakeholders, curating content, and assisting with community events and data analysis.
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