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Top Customer Success Jobs in Chicago, IL
The Budget Specialist will support clinical research projects by reviewing and negotiating site budgets, facilitating clinical trial agreements, preparing contract documents, tracking negotiation statuses, and maintaining documentation. The role involves collaboration with legal and project teams in a remote setting.
As a Scale Customer Success Manager, you will manage a portfolio of customers, driving engagement and adoption of Postman's platform. Your responsibilities include developing scalable success plans, collaborating across teams, and analyzing customer data to ensure user success. You will employ both one-on-one and group strategies to enhance customer experiences and loyalty.
As a Client Success Coordinator at EnergyHub, you will support program launches, maintain client relationships, and ensure smooth operations for electric utility programs. Responsibilities include coordinating tasks, providing administrative support, and analyzing data to meet client goals. This role requires strong multi-tasking abilities and effective communication skills to engage with stakeholders and troubleshoot issues.
The Technical Account Manager will partner with customers to ensure effective utilization of ForgeRock solutions, provide technical recommendations, assist with product configurations and upgrades, conduct business reviews, and manage support ticket escalations. The role also involves collaboration with various teams and ensuring compliance with industry standards, while promoting customer success and retention.
As an Ambassador for Open, you will build a community and promote Open's mindfulness practices by engaging with your followers and sharing your experiences. You'll earn commission by encouraging new users to try Open's classes through your promo code and will participate in promotional activities across various channels.
As a Growth Enrollment Specialist at Carda Health, you will manage processes to drive growth in patient enrollment, serving as the first point of contact for interested patients. Your role includes converting inquiries into enrollments, handling insurance discussions, collaborating with teams to improve operational workflows, and executing key projects to enhance patient experience.
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As a POS Technical Support Representative, you will assist customers in resolving issues with their POS systems and credit card terminals. Responsibilities include analyzing call logs, diagnosing problems, providing solutions through various communication channels, and maintaining strong customer relationships. You will also contribute to improving terminal performance and collaborate with team members to meet project deadlines.
As a Sr. Technical Account Manager, you will be the main point of contact for customers, ensuring satisfaction with the product. You will train customers, demonstrate new features, build strong relationships, engage in regular meetings, and address support escalations. Additionally, you'll collaborate with the product team on customer feature requests and seek new use cases.
The Client Manager will create a seamless experience for clients by coordinating care plans with partner agencies, providing exceptional service to clients and caregivers, and collaborating across teams for effective client management. Key responsibilities include managing partner relationships, guiding clients through the care process, and overseeing staffing and scheduling to ensure quality care.
As an Implementation Manager, you'll onboard clients, train them on the platform, conduct impact assessments, and ensure customer retention through effective communication and relationship management. You'll work cross-functionally with teams to enhance customer experience and success on the platform.
Top Companies in Chicago, IL Hiring Customer Success Roles
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