Top Customer Success Jobs in Chicago, IL

The Insurance Verification Specialist is responsible for verifying all insurance coverages, determining patient responsibility, and communicating financial responsibilities to patients. The role involves working with various health plans to verify coverage and eligibility and obtaining necessary authorizations while maintaining excellent organizational and communication skills.

The Customer Success SME III at Coinbase drives operational excellence via process enhancements and tooling improvements. The role involves collaborating with teams to optimize support processes, utilizing data analysis, managing improvements, and ensuring a phenomenal customer experience. This individual will actively engage in hands-on production tasks and proactively identify customer needs to streamline the customer journey.

The Named Support Representative is responsible for managing relationships with enterprise-level accounts, providing technical support, and collaborating with internal teams to resolve customer issues. They will host meetings, provide project updates, and facilitate communication between customers and Agiloft's engineering and support teams.

The Head of Customer Support will lead the customer support team to enhance customer satisfaction by managing onshore and offshore resources, ensuring effective multi-channel support, resolving technical issues, and driving continuous improvement in customer experience and operational efficiency.

As a Loss Control Representative, you'll assess commercial auto risks, improve risk selection, and provide services to enhance relationships with agency partners and insureds. Your role involves creating loss control reports, using technology for risk reduction, and assisting with special projects while also performing training and communication duties.

The Enterprise Customer Success Manager at Orum is responsible for owning the customer lifecycle, from onboarding to renewal achievement. They work closely with customers to improve their sales development efforts and ensure success with Orum. The role involves mentoring, project management, consulting, and product specialization.

As a Customer Support Specialist at Preply, you will assist users by addressing their queries and resolving issues through written communication. You'll collaborate with product teams to ensure customer satisfaction and gather feedback for improvement.